Hardware Support
Servnet Consult Hardware Maintenance Agreement protects your business from unplanned extra expenses. It would give your Computers and Printers the benefits of being Serviced & Maintained throughout the year. With this your computer hardware would be protected against recurrent damages caused by dusts, electricity, improper use and other recurrent damages.
From hardware maintenance and repairs to telephone support and system monitoring, we provide you with everything needed for the smooth operation of your business. You can be sure that all your hardware systems be it Desktops, Laptops and Servers are excellently covered. Our team of hardware technicians comprises of experienced and certified proffessionals on any brand of hardware be it DELL, HP or IBM machines.
The Servnet Consult maintenance agreement for hardware combines proactive system maintenance with the Servnet Consult Helpdesk Services stationed in your businesss premise or with Servnet Consult remote tool that gives access to any hardware system in your network, determine what is going on within the hardware, complemented with Customer Service call system for you to report server and storage unit hardware errors to the Servnet Consult control center. This way, the Servnet Consult service technician would give telephone support or if requested, be at your door with the proper spare part to replace the faulty one.
This service provides you with the increases system reliability necessary for the smooth operation of your business.
MEETING HIGHEST DEMANDS
The software maintenance service contains
- Consulting on system errors and its removal with the documentation of problem analysis.
- Consulting on installations of softwares, including antivirus installation and configurations as well as softwares release and version changes.
- Consulting on system configuration changes, system tuning and system management as well as data security and integrity.
“Take good care of your PC and it won't crash, loses your data, and cost you your business.”